Amplify Fund

Key Results

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Challenge

System outages are a problem for any business. Products can't bemanufactured and services can't be offered, leading to loss of income andirritated customers. Not to mention the costs involved in troubleshooting,postmortem analyses and system restore. FATH is a supplier of products andsolutions for the industrial shop floor, automation and digitization. Their Atlassian applications, which are hosted in a data center which FATH manages themselves, were experiencing regular downtimes. But help is now at hand, with a migration to the Atlassian Cloud.

Solution

The approach the teams in charge of the migration followed involved migrating the applications to a sandbox instance bit by bit, analyzing the current status of each and running continuous error analysis. These findings were then used to resolve any errors discovered in the source environment, the data center. This was followed by reintegration into the sandbox to evaluate the changes and identify any new errors. This process continued until all errors had been identified and resolved, or communicated to the relevant stakeholders. The FATH Group and XALT teams were therefore able to ensure that the final migration of applications, including all data, workflows and marketplace apps, to the Atlassian Cloud went off without a hitch – and without any unexpected hiccups. Finally, the new system was pushed live for FATH colleagues.

Impact

FATH was able to increase system availability to 99.9% and reduce the hoursof downtime per year to almost zero. Operating costs – for staff, maintenance, downtimes etc. – were also reduced by around 20%, savings which can now be put to good use elsewhere. But the benefits of the cloud go beyond raw numbers and include inbuilt security and data protection options, which can help ensure GDPR compliance, or the central System Dashboard.

"Migrating to the cloud was the next logical step for us when it comes to significantly reducing downtime and, therefore, costs."

Jonathan Doe

Amplify Fund is a place-focused, pooled fund with two strategic goals: 1) to nurture and strengthen the conditions necessary for historically marginalized people to maintain and build decision-making power in place, and 2) to shift where, to whom, and how philanthropy provides support.

Key Learnings